Frequently Asked Questions

How do we begin the process? 
After you accept the proposal/contract, we begin after a payment of 50%. I will send you an invoice to start. Final payment is due at launch or after 3 months if the site is 90% finished.

Will the website work on mobile?
Yes, The builder theme I use generates mobile versions, which I then correct and customize.

Can you fix our broken website?
With few exceptions, I do not fix broken websites designed by another developer. I can, however, convert your site to a builder theme in WordPress.

Can you help me set up social media?
I can set up a simple page for you on Facebook. Social media links are included in the website design. I have associates who do this on a continuous basis that I can refer.

Can you help with Google Analytics?
Using code from your Google email account, I can add tracking that you can follow on the Google Analytics website or through a plugin. I also offer a quarterly SEO Report Plan.

Do you want us to do the design?
No. That’s my job, but I listen to your insights and goals and review other sites that you like.

Can you use our photographs?
Yes, if they are good quality, (not from a cell phone) and I also use curated stock images.

I don’t write. Can you do that for me?
I am an experienced editor. I also provide original content researched and written by my writing associate.

How long will it take to have a website?
If I have all the text and images in hand, I can make the website in a month. Keep in mind that I need your feedback along the way.

Will I be able to update the site?
I include training on WordPress at the end of the process, enabling you to change text, images and add blog posts.

What is a plug in?
Plugins are small pieces of software that are loaded into the website that bring added functionality.

Do you make shopping cart sites?
Yes, including Woo Commerce and Pay Pal recurring billing and subscriptions.

Can the website integrate with our newsletter service?
Yes. The Divi theme can connect to several popular newsletters.

Can you point my domain to the new website?
Yes, I do this by accessing your server with your user name and password and, if necessary, work with the technicians there on your behalf.

What other services do you provide?
Maintenance plans, custom development, writing services, graphic design, branding and photography.